Why Shop With Us > Testimonials

What Our Customers Say

Hear it straight from the people who've experienced Robbins Bros. and have only happy stories to share. When you come in, we're sure you'll have a wonderful experience too!

Do you have a Robbins Bros. story to share? We'd love to hear it! Send us your experience here.

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Kini says this about Robbins Bros.:
I just wanted to say that your master jeweler (in Fullerton), DEREK is AMAZING!!! He recently created a custom engagement ring for me and he did an incredible job. I had specific requests for my engagement ring and he was very patient, pleasant, and professional. My experience in your store was excellent. Thank you.

Kristine says this about Robbins Bros.:
I had a wonderful experience at your Baybrook store located in Clear Lake. I was immediately greeted and welcomed by Brittany Thorpe. I brought my mother's antique engagement ring (52 years old) in to have someone look it over and make any necessary repairs. I was treated like I was spending thousands of dollars with your store instead of just hundreds. I have told everyone I know about my experience with your staff and highly recommend others to patronage your business. Thank You

John says this about Robbins Bros.:
I have visited your store several times. I have always narrowed down my purchase decision to your store and maybe one or two others. Today, Jestin Bell earned you a customer for the long term. He is well trained, pleasant and eager to help. Thought you'd like to know.

Willa says this about Robbins Bros.:
Hello! I lost my "Tell Skip & Steve" card but I wanted to say what a wonderful experience my partner Juanita Chavez & I had buying our rings at your store- our consultant was Dora Stickney & even though we did not have much to spend, she helped us get beautiful custom rings & treated us as if we were spending a fortune! The beauty of the rings speaks for your store & WE are telling everyone to go & see Dora for a happy buying experience. I can only say if all your personnel are as knowledgeable & pleasant as Dora you will be the top jewelry store in America if not the world!

Mike says this about Robbins Bros.:
I have you tell you, when I first got it in my head that I was going to buy an engagement ring, I had no idea where to look. I visited a number of stores, not exactly sure where I'd end up buying. Most stores were like car dealerships, pressuring me to buy now because the ring might not be there when I got back later, yadda yadda yadda. Robbins Bros was WAY different. When I first told the salesman that I had no idea what I was doing and was just looking for information, and that I was definitely not ready to buy something, he still sat me down, gave me the 4 C's presentation, and took his time to answer all of my questions, I was probably there for a good hour or so. He knew full well that I was not buying anything that day, but still took the time to help me. How was he even to know I would buy there?? To me, my decision was made. I was buying from Robbins Bros for sure. I returned with my girlfriend to look at some center stones, and when we told the salesman our price range, he brought out only center stones that were in our range WITH THE BAND, not just the stone being in our price range. He showed us out-the-door center stones, where we'd stay in budget out the door with everything. THAT impressed me big time. Other stores I had been to brought out center stones over my stated price, trying to up sell me. Robbins Bros did not do this and it was a huge weight off my shoulders. If I had to recommend to anyone where to buy a ring (or rings) I'd recommend Robbins Bros. I had a fantastic experience, and I think Robbins Bros sets the standard by which other jewelry (not just engagement ring) stores should go by. It's what everybody could hope for when making this kind of decision. Thanks to Robbins Bros for everything. :)

Nicole says this about Robbins Bros.:
I just wanted to write to tell you how pleased I was with the service I received from Eric Geiger and the rest of their staff out of your Oakbrook location. They were more than patient with me and my fiance, and was there for us every step of the way. How your business is set up makes it so easy and stress free on the customers! We were never once pressured to purchase items out of our price range...Eric did such a good job with this! It is so easy for a "to be bride" to be distracted by bigger shinny things and purchase out of their price range, but Eric kept me focused. Every time we are in the area we make sure to say hi to Eric and get my ring cleaned. He was such an important person in the process, and we really feel like we have made a friend with him. Thank you so much for bringing this concept to our area, it truly has every ring a bride could ever want. I will definitely be spreading your name onto everybody I can!

Jacob says this about Robbins Bros.:
I was treated with the utmost respect and cared for by your sales associate Shirin at the Mission Viejo location. I went into another Robbins Bros. before I came to this location, I got taken care of okay, but this day I was planning on driving down to San Diego immediately after my trip here to go to another Engagement Ring store. I was so impressed at how Shirin worked with my budget and also how well she understood my needs. I thought your store was overpriced before I came to Mission Viejo, but Shirin showed me the value that Robbins Bros. offers to me. I will be buying all of my wedding bands from Shirin and all other jewelry purchases as well. She is a GREAT sales associate and I would recommend her to anyone. Thanks so much Shirin!!!!!

Jennifer says this about Robbins Bros.:
I just wanted to say what a great experience I've had with Robbins Bros. My fiance and I purchased my engagement ring at the Fullerton store. The attention you get from your sales person is superb, not to mention there is absolutely no pressure put on you to buy now. They take the time out to teach you diamond quality etc...and don't expect you or push you to buy the biggest and most expensive things. I recently moved to a state where there are not any Robbins Bros. stores, so when I ordered my wedding band I had to call the 800 number. Once again it was a great experience. The gentleman I spoke with was very knowledgeable and made me feel comfortable. Once again he didn't rush me or push me to purchase what I didn't want. I also had the Robbins Bros. lab work on a non-RB ring of mine I had resized at other stores. Once the lab finished their work I never had anymore problems with my band splitting. Though there are not any RB stores within 500 miles, I will continue to ship my rings to have RB clean and maintain them. They've made what could have been a very stressful situation a very pleasant and enjoyable one! Thanks!

Karin says this about Robbins Bros.:
My wonderful husband made such a smart choice when he decided to buy my ring at Robbins Bros!! I have nothing but wonderful things to say about them and highly recommend them to my friends and family. Recently I lost a stone out of my precious engagement ring and they were wonderful about taking care of it. It turned out that the ring had to be rebuilt and it did take a while, but everytime I called to check on the status I received a call back in a timely manner. I do not live close to the Montclair store but I do not mind driving out there because they have such an excellent staff. I am a customer service manager so I know good customer service. Believe me when I say that the Robbins Bros staff in Montclair deserves tons of kudos for their outstanding service. I can not say enough about them!!

Michael says this about Robbins Bros.:
Once again all i can say it WOW. Excellent Service. Again you have redeemed my initial perception on Robbins Bros Service and commitment. I now believe that Robbins Bros is truly Customer Oriented Service Company. I have since received a call from Robert and thank you again for understanding the situation. Thanks you for the complimentary offer. Robert (not sure on the name) please contact me, so I can schedule time to come to the store to finalize deal. Thank you Robbins Bro, for Above and beyond Service.

Chelsey says this about Robbins Bros.:
Hello, I just wanted to comment on the exceptional customer service I received at the Arlington location on 4-7-08. I called that morning to see if I could get my wedding band and engagement ring saudered together with an extremely short notice and the manager Drew was more than helpful. Your sales person Julia (I believe that is her name) was extremely courteous. She even was able to get both my rings and my fiance's band engraved at no cost, which I thought was very generous! I was sitting in the waiting area while Julia was checking something on the computer and at least three sales people offered me a beverage! Overall I have enjoyed my experience very much with Robin's Bros. and WILL be doing more business with the company in the future. Please let everyone in the Arlington store know how much I appreciate their exceptional customer service.

Mary says this about Robbins Bros.:
Dear Robbins Bros., Normally I do not write companies, because I am not impressed with them so much as to take the time and tell them what an exceptional job they have done. But I cannot thank the Arlington, Texas Robbins Bros. location for the amazing experience my boyfriend and I encountered while there. Our salesman, Eric Kolin, was simply the nicest person we have met in a long time. He was very kind and greeted us at the door. He was very helpful with selecting a ring and staying within our budget. I truly wish he would sell me a car, house and boat too, because he was so laid back and did not pressure us for one minute. He was more concerned about our interests and likings, than whether or not we were going purchase a ring. The store was also laid out beautifully and the complimentary services were unlike any others I have seen. The Robbins Bros. employees were the most kind and gracious people Craig & I have ever met. We did stay at the store for over 3 hours selecting, inspecting and finally purchasing a ring, but we left feeling like we truly knew the staff. We shared personal stories and they did too. I cannot thank the Arlington store and especially Eric Kolin enough for our truly amazing experience that was so dear to our steps in marriage. I will definitely tell my other girlfriends and their significant others to at least try Robbins Bros. first when they begin their hunt for the perfect rings. I know they too will leave with a bag in their hands. Thank you for wonderful and memorable experience, Mary Tolliver Arlington, TX

Eric says this about Robbins Bros.:
I wanted to express my appreciation for the services provided by your sales consultant Mr. Jae Back. My fiance and I first met Jae in Sept. 07. The intent of my visit was to give my fiance a quick browse of stones knowing that I had already purchased a stone from a local competitor and was awaiting its completion. I have always over analyzed large purchases (in this case 2 ct) and at the time thought I had done so and considered myself above average in my knowledge of diamonds. However after some discussions with Jae it became obvious that I had not fully considered all aspects of a diamond purchase. With my new diamond education I now had an expensive dilemma on my hands...proceed with my original purchase and not look back or stop everything until I could assess my new diamond knowledge and how it pertained to my requirements. I?ll save you the long version but over the next 3 months is where Jae demonstrated his consideration for me, his enthusiasm to help, his professionalism and above everything his ability to hold his commitments. If Jae committed to call me in 2 days, he called, if he said he would find a stone that matched my requirements, he found it. I can?t say this about ANY other competitor that I dealt with and there were 4 others. Not only did Jae consult me on what and how to deal with the other diamond brokers but also helped me to further understand the diamond business. This level of service showed me Jae and Robbins Bros truly had my best interests in mind even if it meant the sale was not with Robbins Bros. With all of this considered there was no way I could justify buying from anyone else and finalized a gorgeous stone from Jae and Robbins Bros. that met all of my (12) requirements :). Without Jae our ring buying experience would not have been as exciting or fun and are extremely grateful to Jae and Robbins Bros for adding to the positive experience of getting married. Thank you Jae Best regards Eric

Shondra says this about Robbins Bros.:
Dear Skip & Steve, I am writing to let you know about the outstanding service we recently received from Julie Mamchur at your Mission Viejo store. I regret to say that Robbins Brothers was not our first stop in our search for the perfect engagement ring. We had originally planned to have our ? family jeweler? custom make my engagement ring and our wedding bands. However, after over a month of waiting, no updates, nor any progress on our designs we called it quits and opted for an alternative. We arrived at Robbins Brothers after nearly two months of frustration and stagnation in our search for the perfect engagement ring. It was there at your Mission Viejo store we met Julie ?Jewels?, along with the phenomenal service she provided. Upon meeting Julie she asked the basic questions, inquired about my tastes, and what we were looking for. What Julie may have not been expecting was how particular and detail oriented I was. As we explained to her our initial ideas and our preferences, Julie listened attentively and patiently. She listened and familiarized herself with both of us on many different levels. Ultimately, Julie?s ability to listen intently and understand our needs enabled her to focus in on helping us choose the perfect diamond for my ring. Thanks to Julie and the entire staff at Mission Viejo, our overall experience at Robbins Brothers was phenomenal. We were officially engaged this past weekend and look forward to visiting your store for our wedding bands. Thank you! Sincerely, Shondra & Anthony Engaged 3.20.08

nicole says this about Robbins Bros.:
Loved the service and rings!

Jon says this about Robbins Bros.:
I came to the Canoga Park facility ready and willing to pick out the perfect engagement ring for my girlfriend, but not knowing 1 C from the 4 Cs in diamonds. I was initially helped by Dora who took the time to explain and educate me before coming up with an initial purchase. Eventually, my brother-in-law took me to see his own private jeweler who gave me different/lower prices (but not necessarily better quality). I was almost ready to take advantage of my 30-day return policy. Rather than just blow me off, Dora made an appointment with me to discuss and see if the RB staff can come up w/ a better value proposition. When things were a little hectic, rather than have me wait, Dora had another great representative, Lynette, help me instead of just leaving me be. Both Lynette and Dora stayed 1 hour after close just to get me the best value proposition and allay any doubts that Robbins Bros. is the BEST place to get an engagement ring. Not only did I get a better value proposition, but also the best customer service anyone could ask for. Thank you, Dora and Lynette, for making one of life's tougher decisions into an easier one. You guys are the best!

Robert says this about Robbins Bros.:
My girlfriend well, soon to be fiance have been together for a little over 2 years, and we came to Robbins Bros. in Dallas to look at engagement rings. Amongst the vast selection available, she found a ring that she absolutely fell in love with. The salesman Sam showed us which feels like every ring here, giving us our options, but she wanted that one. I had to put it on lay-away for a few months. She finally decided after 3 months to get cubic zirconium to get her ring quicker and get diamonds at another time. I made an hour and a half drive from Fort Worth to get it changed. Vivian, who is a diamond consultant, helped me out tremendously. She got the stone changed, and actually was able to manage me being able to take the ring home with me to propose the same day. The customer service at the Dallas store was 110%, grade A service, and I am very pleased and will refer my friends and co workers to this Robbins Bros. store.

Jonathan says this about Robbins Bros.:
Dear Robbins Bros., I just really wanted to commend you on your strict stance against conflict diamonds. As a concerned College student in the market for an engagement ring, I loved looking through your site and seeing your commitment no only to providing fine diamonds for your customers, but also that you have chosen to making a commitment to our world. Blessings, Jon

Holly says this about Robbins Bros.:
Hi, My boyfriend and I had been looking around at different stores for a while for an engagement ring, and I was starting to get really frustrated with the minimal selection and how pushy the salespeople were at other stores. My sister mentioned that your store was in Schaumburg, and suggested that we check it out. From the moment I walked through the doors, I was so excited and happy. The selection of rings was amazing, and I particularly loved the idea of using a grease pencil to mark which rings I was interested in! I found a ring I absolutely love, as well as a diamond, and our consultant, LeRoy Paulsen, couldn't have been nicer. He was incredibly helpful, not the least bit pushy, and was just fantastic to work with. I can't stop smiling when I think of our experience at your store, from the selection to the consultants, to the TV for my boyfriend, to the cute sayings on the walls and in the bathrooms! Thank you so much!

Matt says this about Robbins Bros.:
This store, its Managers, Sales staff, and Customer Service Manager deserve a bonus! They are the most incredible team of Customer Service experts I have ever experienced and, I myself, am a Service Industry Professional. This service was a testimony to your legacy and I will always be a customer. I will recommend this store to anyone in Dallas.....They are AMAZING, I cannot rave enough about this experience. THANK YOU-THANK YOU-THANK YOU!!!!!!!

Daniela says this about Robbins Bros.:
I just wanted to write and let you know that my fiance Patrick and I had such a positive experience each and every time we went to Robbins Bros. Initially, we went to the Montclair store because that was the nearest one to us. We were going to continue driving all the way to the Montclair store after the Riverside store opened because we really liked working with Robert Larade our consultant. When we heard that he moved to the Riverside store when it opened we were thrilled. Robert made every visit to Robbins Bros. a very comfortable and pleasant one. We had to go in several times for my engagement ring, my bands, Patrick's wedding band, etc.. We made several visits to the store and Robert made us feel welcome every time. We just wanted Robbins Bros. to know that you have some quality individuals working for you who uphold the highest of standards. We absolutely enjoyed our ring shopping experience and Robert Larade made it extra special for us! Robbins Bros. does it right!!!! Thank You, Daniela

Alex says this about Robbins Bros.:
My fiance (Crystal) and I recently purchased her engagement ring at your store. The associate we dealt with, Jennifer Pan, was amazing. Even though we had our own diamond and only purchased the ring (which was still $400), she treated us like we spent a million dollars there. We came back a couple weeks later and she greeted us like old friends. There was a small dent in the ring that she had fixed and cleaned the ring in just a couple minutes while we waited. Ms. Pan should be commended for her excellent salesmanship and personality. Because of her expertise and attitude, we will not only recommend your store to our fiends, but return for bands. Thank you very much, Alex and Crystal

michael says this about Robbins Bros.:
The customer service at the Canoga Park location is impeccable. I have been treated more than fairly and without hesitation would recommend your store and the salesmen, especially Rez, the manager, to anyone of my friends and family. I also will do all of my future jewelry shopping at this location. In today?s world, customer service has fallen short of any decent standard, however, your store reigns supreme.

Marllina says this about Robbins Bros.:
Miguel "Angel" Maldonado was excellent in helping my Fiancee find the perfect engagement ring for me. He was a great help and when I went back to get my ring sized he was amazingly helpful and nice. I have recommended other relatives to him due to his bilingual skills and his helpfulness. Thank you Angel!

Kiani says this about Robbins Bros.:
We visited the Torrance location to "look" for an upgrade for my diamond that I had purchased there 5 years ago. We were greeted & helped immediately. We worked with one of the salesman & Chis Walker(the stores' GM). We told Chris what our budget was & what we were looking for & he was extremely patient, knowledgeable & I never once felt pressured or rushed to buy anything. They had an extremely large selection of diamonds but I was looking for something very specific in my price range. We spent 4 hrs there & it was after hours but they acted like it was their regular business hours. The staff even brought out legos for my daughter & made sure she was happy too. Chris told me to be patient & that they will find me exactly what I was looking for & he kept his promise. I ended up getting a beautiful diamond & I am THRILLED! He is by far the best person I have ever worked with at any store. He was great on following up with me to make sure that I was happy & 1000% satisfied. Their jeweler Duke rebuilt my Jeff Cooper setting to fit my new larger diamond & did an exceptional job. His work is beautiful & I give him 100% trust with all of my jewelry. He even came out to ask me how high I wanted my prongs to be & took his time to make sure it was done right. I walked out of there with so much more knowledge & I was so happy with the service that we returned today (2 weeks later) & bought diamond studs. I would recommend the Torrance store to everyone, the service is great & everyone there is so helpful. Make sure you ask for Chris Walker.

Kim says this about Robbins Bros.:
Last night I went by the Montclair store to have our 6 month check up and cleaning on our rings. I got there a bit after 8, not realizing they were closed. One of the employees was leaving, asked what I needed and said they could do that for me even though it was after hours. I told him I greatly appreciated it, and that we live in Wrightwood, an hour away, so it was great he was saving me time from having to come down again just for that errand. I was not rushed once inside and still treated as if it was normal business hours, asked if I wanted a soda, etc. I thought that was so nice- especially that I was offered to have my problem solved prior to them finding out that I lived far away- so basically, they were just being nice instead of feeling bad for me! Great customer service all the 8 yrs we've been coming here and it continues! Thanks!

Darren says this about Robbins Bros.:
First time going into Robbins Bros. store in Glendale and I was greeted by all the staff. Very friendly people. Great look. Enjoyed the various types of coffee and plasma t.v. Sales person, Patrick Maclin, was most friendly/helpful in getting engagement ring for me. Stayed within my price range. No pressure felt from him whatsoever. Very professional/personable. Highly impressed. Will definitely be a repeat customer & recommend! Good job, Robbins Bros.!!!

Arnie says this about Robbins Bros.:
I just wanted to drop you a note to tell you of my great experience at your Glendale store. Recently I have inherited an antique ring that I needed to have resized. A friend recommended Robbins Bros. because of your in-house jewelers. I visited the store on Saturday the 12th of January and was greeted by Anthony Rodriguez who proceeded to help me with various answers to my completely uneducated questions. After determining that it was against company policy to work family heirlooms (which I completely understand as the sentimental value often exceeds its actual monetary value), Anthony went out of his way to help educate me about my ring. He even cleaned and helped me determine distinguishing marks on my stone for security reasons, as I was going to have to "risk" going to another jeweler for fitting. Even though there was no "sale" as far as myself as a customer was concerned, Anthony's customer service and willingness to help has left me with a lasting impression. I will recommend Robbins Bros. to any and all of my friends and family for their engagement ring buying needs. Thanks so much, and thanks again to Anthony. Regards, Arnie Ross

Valarie says this about Robbins Bros.:
You have absolutely the best rings, both quality and style, anywhere. I recommend you to everyone I know. Even after purchases have been made you treat us wonderfully!

Mike says this about Robbins Bros.:
I shopped at least 12 stores prior to going to Robbins Bros to include jewelry outlet stores. Guys, don't waste all your time going hours and days from store to store. When you walk in you will see what I mean! This place was recommended by my brother who purchased his engagement ring and bands 5 years ago at the same location. Such a great experience as you first enter the door. Angela (our diamond consultant) was awesome. Her sincere honesty, warmth and patience were amazing. A perfect professional staff and large wedding ring and band selections. You can't beat the warranties. Their engagement couple web site is classy. And, we have already started using our lifetime concierge services. Robbins Bros called the restaurant for me after I had already made reservations to ensure the evening would be memorable. I think their reputation influenced the restaurant to make things so memorable for us. If you go to Fullerton go see Angela. She was so tremendous and real that she even asked me to play a trick on her manager and it was hilarious. Just caring people at the store who want to make your engagement forever perfect! Robbins Bros., thanks on behalf of my bride to be and I!

Michele says this about Robbins Bros.:
I hope that Skip and Steve both read this. My boyfriend and I came in on 12/26 to pick out a band for the diamond he bought me for Christmas. We were helped by Maria DiGiovanni who was fantastic. She took the time to show us countless rings, and showed us the diamond we bought under the microscope and fluorescent lighting. She really listened to us and was very patient. She gave us attentive service and we were never pressured by her. I want you to know what a valuable employee you have and I am going to recommend her to anyone I know who is shopping for a ring. She was wonderful. By the way, I got a beautiful ring and am VERY happy. Thank you.

Terri says this about Robbins Bros.:
Dear Skip and Steve, Our experience with your store in Glendale, CA, was truly perfect! My Fiance proposed to me on Christmas Day and although I was thrilled, I was not so happy with the diamond ring. My Fiance was an angel about it and said I could have any ring I wanted so where did I want to go. Without hesitation, I said "Robbins Bros!" That meant, my Fiance had to return the diamond ring to the jeweler, who was none to happy, but I knew we would find what I was looking for at your store. So, I selected 4 rings from your website and downloaded the pictures so when my Fiance and I went to your store last Friday night, we were able to show what type of engagement ring we were interested in. Your sales associate, Rene Parsons, worked with us to find the ring of my dreams, by designer Simon G., and she was just a joy to work with. Rene made us feel like we were special and made us feel confident that we were purchasing the best ring and at the best store. What a pleasure to get engaged and then to have such a positive, memorable experience selecting the ring! We picked the ring up the following day and the jewelry box it came in was just lovely. Thank you for creating a first class company. We shall enthusiastically recommend your store and wish you continued success as Robbins Bros. expands into other cities. In closing, we understand that Rene just relocated to CA, from Texas, and we hope you know what a terrific employee you have with Rene. All our best, Terri and Ken

Jarred says this about Robbins Bros.:
We had a really great experience at Robbins Bros. The salesman we worked with, Chris Henderson, was extremely fantastic. Everything was easy to do and it made finding my girlfriends dream ring easy. Thank you, you defiantly made her dreams come true.

Howard Jr says this about Robbins Bros.:
I was referred to Robins Bros. by a friend who was engaged a year ago and married 6 mos. ago. He had everything positive to say about Crystal and Tanya and his experience over the past year. Being a customer service fanatic, I love to be treated with respect during a shopping experience and not pressured into anything. That's just what I experienced at Robbins Bros. Crystal was very cooperative and inquisitive in asking about budget, likes/dislikes, options, etc. I will DEFINITELY be back to Robbins Bros. for wedding bands (I purchased an engagement ring) and maybe even MORE! I'll seek out Crystal when that time comes! -HEMJr.

David says this about Robbins Bros.:
I just bought a ring earlier this week and I wanted to take a moment to say "thank you". I spent many hours at over a dozen locations trying to find a ring that was affordable while at the same time perfect for my future wife...needless to say it was a nerve racking experience, however, your store was a stunning exception to the norm. I had the absolute pleasure working with Jewels at your Mission Viejo office. From the first second I walked into the store I was treated like a person and not a commission check. She took time to explain not only the pricing of the ring, but to educate me on diamonds in general. I did not buy a ring on my first visit, but she still did not put any pressure on me and kept in contact so when the time came to buy a ring a couple of weeks later I knew exactly where to go. To be honest I found rings cheaper at other locations, but with Jewels I knew I was in good hands. She was by far the most informative person I talked to and in a world usually too busy to slow down, she actually took the time to care. So thank you once again for such a great experience and a personal thank you goes out to Jewels for making me feel like family.

Regina says this about Robbins Bros.:
What a tremendous shopping experience. This had to be the best experience bar none (not just for jewelry). From the moment we entered through their doors (which they opened for us) to the time we left, we were encircled by warm, genuine and non-confrontational sales associates. Especially Theresa and Eric. What great service! They took the time to educate us as well as find out what OUR needs were before they started showing us "random" pieces. Because they listened to what we wanted, I found the ring I wanted right away. Even though we did not purchase the ring that same day, you can count on the fact that when we are ready to buy it, we will be buying it from our friends Eric and Theresa at the Oakbrook location in Illinois. I have been so impressed with the level of service of the staff that I will be sure to tell anyone and everyone I know that is in the market for fine jewelry about Robbins Bros. I'm sure Robbins Bros will be our family jeweler from now on.

Channels says this about Robbins Bros.:
Thank You for supporting our troops! Supplying rings for those two sergeants was a class act thing to do. I've never heard of your company before, but after this, I'll never forget it! Thanks again...

Marni says this about Robbins Bros.:
I wanted to let you know that we visited your Schaumburg location on Sept 13th to LOOK at engagement rings. Our intent was to look at another store and see rings that we both liked. Not only do you have a wonderful store setup, but your employees are also VERY nice and helpful. Because we were only planning on looking we brought our new 3wk old puppy with us and left him in the car with it running. Once we found a couple rings we liked the staff took us to the private room to look at the rings under a scope and talk budget. My soon to be fiance was not very happy that our dog was sitting in the car alone, so I made a joke about can we bring our dog in. Your staff member Ali Cheaib said absolutely. We were shocked and looked at some other people on your staff and said "REALLY?" they said sure. We ended up staying at your store for 4hrs working with Ali, thankfully they did let us bring the dog in because he wouldn't have made it. Your staff was not only GREAT to us but to our dog as well. It is my belief that the reason we ended up purchasing a ring that day from your store was due to staff, and of course your commitment to stand behind your product! We are VERY proud to be a Robbins Bros. customer! One last thing I wanted to say, I love the true family owned business feeling we got. The fact that your staff tried everything in their power to make us at home, was wonderful. I never would thought a jewelry store would allow someone's dog to come inside. Thank you.

Jellyn says this about Robbins Bros.:
In April 2005, my then-fiance and I bought a beautiful three-stone diamond ring from Robbins Bros. The staff was great. It just like the commercial promised! So this year for Christmas, my husband said I could upgrade my ring. Tina Guevara was the sales rep. that helped us. She made the experience so enjoyable. I walked in the store with excitement in my eyes and I felt that she shared that excitement too! I tried on several rings and she gave me her most honest opinion. I didn't feel like I was talking to a sales rep., but a friend instead. Unlike those other jewelry stores, she was not worried about trying to sell us the most expensive diamond, but rather, assisted us in finding the ring that was just right for me, within our budget, of course! Each visit to Robbins Bros. just keeps getting better and better. People like Tina is the reason why I wouldn't go anywhere else!

Richard says this about Robbins Bros.:
When I walked in Robbins Bros with a few of my friends, I was immediately greeted by friendly associates. I was helped out by Rod, Dora, and Audrey. Their service was outstanding. I knew that I wanted to come to Robbins Bros because I have heard so much about the level of service. I felt so comfortable with the decision that I needed to make. When Rod and I found the ring that I would give to her, I felt overwhelmed. Again, what an outstanding job they did today helping me make my choice. Thanks Robbins Bros! Sincerely, Rich Lewis

Rob says this about Robbins Bros.:
The outstanding service was provided by the Sales Manager of the Montclair store by the name of Miguel "Angel" Maldonado. Angel stepped in and helped my girlfriend and I after we'd purchased both our wedding bands as well as the engagement ring and diamond. We were told by a representative we'd be able to have the stone colored by the process of irradiation by a third-party vendor. We later determined there was no way to guarentee the shade of blue we wished the diamond to become, but he insisted we keep trying and made several phone calls to explore our options. After several in-store meetings we soon realized he was both friendly and professional, a true asset to your company. We must have mentioned something earlier that week, but both of us were suprised when the sales manager paid an unexpected visit to the Japanese resturant where we gathered with friends for my fiance's birthday dinner. Dressed in suit-and-tie he presented us with a gift certificate and expensive bottle of sake for the entire party to enjoy. Traveling a great distance to share a warm and appreciated "happy birthday." It's this level of quality customer service that makes Robbins Bros. and each of their employees truely unique. Words really can't explain how appreciated we both felt as customers, we made a very important decision to invest as much as we did in your fine jewelery - as wedding rings last a life time. What we didn't know is that we'd be equally as pleased with a frequently unsurpassed in-store experience. Thank you Angel, and thank you Robbins Bros!

Evelyn says this about Robbins Bros.:
Hello Skip and Steve, I'm writing to let you know about the wonderful experience we had at your store in Glendale. We had the pleasure to work with your diamond consultant, Maria Alegre. She was very patient, easy to talk to, and knowledgeable about diamonds. She made choosing the right ring as pleasant as possilble. She is a true asset to your establishment. Thank you, Javier and Evelyn Sanchez.

Danielle says this about Robbins Bros.:
My fiance and I went into Robbins Brothers together just to get an idea of the ring style i like. We had heard that Robbins Brothers gives very good customer service but we were not expecting the amazing treatment we received! Mary Ann was so kind and wonderful that 15 minutes into the search she was picking out all the rings I would have picked out for myself. It was more than a pleasure working with her. I did fall in love with one of their beautiful rings and when it came to payment options Mary Ann gave us all the facts and found an option that worked best for us. They truely treat everyone with the same care regardless of the price of the ring. Thank you so much Mary Ann and the rest of the staff at Robbins Brothers in Fullerton CA.!

David says this about Robbins Bros.:
My experience with Robbins Bros. and Jae Back was excellent. He walked me through every step and was very helpful in making this decision fulfilling and satisfying. Thank you Jae and Robbins Bros. for everything.

Ryan says this about Robbins Bros.:
I thought that Jae Back did a great job working with me. When I told him the price range that I wanted to stay within, he never once started showing me rings outside that range. This is the biggest reason I went with Robbins Bros.

Steve and Lori says this about Robbins Bros.:
We just want to say thanks for everything. Jae has been the best and has helped with so much. He is a great representative for your company. He knows his job well. Thanks again!

Kimberly says this about Robbins Bros.:
OMG! I can't put into words the joy I experienced while selecting my engagement ring in your Dallas store. I could go on and on about each and every thing I found was fantastic from your selection, store set up, benefits of purchasing there, etc... but I do want to single out our sales "savior" Lynne Thomas! She was beyond pleasant and helpful. Lynne was so friendly and knowledgeable about every aspect of your business and seemed overjoyed to share every bit of it with us. We were a bit overwhelmed when we entered the store due to the magnitude of its appearance but within minutes of being greeted by Lynne all those feelings disappeared. I just had to say you have a VERY valuable employee in Lynne, you can see the happiness it brings her to serve your customers and be a part of your family. Thank you so much, to Lynne and your staff for making my engagement ring selection truly a day I will never forget. Sincerely, Kimberly

Rachel says this about Robbins Bros.:
I just wanted to pass a compliment along about Maria Alegre. She made our ring-buying experience so easy and stress free. She is a wonderful sales rep and I would recommend her to any of my friends. She is just as beautiful inside and she is on the outside. Maria is friendly, relaxed, eager to help and not pushy or aggressive at all. She really made our experience special and relaxing. THANK YOU, Maria!

AARON says this about Robbins Bros.:
Drew and Lori are exceptional salespeople that helped me and my future fiance find the ring of her dreams. I appreciate sincerely the time they have taken out of their day to educate us on the entire engagement ring selection process and I will definitely be purchasing a ring soon. Thank you!

JILL says this about Robbins Bros.:
My fiance and I visited Robbins Bros. to purchase an engagement ring. We were helped by Dora Strickney, she went above and beyond customer service for us and because of her we will continue to stay with Robbins Bros. for future jewelry purchases. Thank you Dora!!!

Bob says this about Robbins Bros.:
Rez and Jen at your Canoga Park store are the best. The decision on whether or not I was going to propose depended on if I could find the perfect ring. In a period of a month, they spent several hours a week trying to find me that perfect ring. Educating me on what to look for without pushing me to buy one ring or another. They just guided me and walked me through the entire process. In the process they became my friends rather than a sales person. Jen even helped me perfect my proposal by helping me find the things that I needed. Both Rez and Jen went above and beyond my expectations. After the proposal we needed to get the ring resized and they did everything they could to get the ring back to my fiance as fast as possible.

Charles says this about Robbins Bros.:
I made my first Robbins Bros. puchase in the Tyler Mall in Riverside Ca. in 1995 and never returned to Robbins Bros. until May of 2006. My first purchase was my wedding band for my second wife and I have never been happier with a purchase or with my wife. My second purchase was in May of 2006 when we celebrated our 9th anniversary. This purchase was made at the San Diego store at Friars and Frazee Rd. as were the two most recent purchases in May and October of 2007. When we entered the store we were warmly greeted and everyone was so polite. We are not rich or by far anyone who looks like they would be buying jewelry but we were treated so nice and so uptown it was a pleasure just to walk in the store. My three purchases at the San Diego store made me very happy and my hat goes off to all that were so polite and courteous at that location. Thank you Charles

GUADALUPE says this about Robbins Bros.:
TINA WAS ALRIGHT. WE FELT LIKE WE COULD REALLY TRUST HER. SHE KNEW WHAT SHE WAS TALKING ABOUT AND REALLY HELPED US. HOORAY FOR TINA!!!!! GIVE HER A RAISE!!!!

Amanda says this about Robbins Bros.:
Marilyn at your Canoga Park location is absolutely wonderful! I am extremely impressed with the customer service that I received and would highly recommend Robbins Bros. and Marilyn to anyone looking for an engagement ring or jewelry for that special someone. Marilyn goes out of her way to provide me with excellent customer service. From the selection of the engagement ring to the routine cleanings...she truly cares about the customer and my wants and needs always came first even after the initial ring purchase. It is wonderful and so refreshing to deal with a company and their employees that actually care about the customer...not just a sale. A+++ I am extremely impressed and Marilyn deserves to be commended for making the Robbins Bros. experience truly an amazing one!! Amanda & Joshua

Jared says this about Robbins Bros.:
Adam, After my first visit to the store, before my trip to Europe where I would eventually propose, I found myself very impressed by my overall experience. Your help in finding a good band to propose with was very open, honest and accomodating. You even extended the return policy to allow us the time to consider returning the band and putting that money towards the purchase of the actual engagement ring. That is why we came straight to you when we returned from Europe. Aimee and I both felt extremely comfortable going through our choices and options and we couldn't have asked for a better experience. From your creative financing options to skipping your lunch, we were impressed with every step of the process. I hope this note gets to your manager because we feel like we received white-glove treatment all the way. You not only presented the best options in our diamond choice, but you educated us along the way and showed us how to get the best bang for our buck. We truly appreciated your help in our purchase and believe that you've added to the value of the Robbins Bros. brand in our minds. Thanks again, Jared & Aimee

NaKoda says this about Robbins Bros.:
Drew and Greg were great. We had such a good experience at the store. We came in late and they were more than happy to help us. Our visit was wonderful.

Nick says this about Robbins Bros.:
First off I want to Thank You for opening 3 locations in the Chicago area! I lived in Los Angeles for 3 years and bought an engagement ring at the Topanga Canyon location and returned again to purchase our wedding bands. The experiences there were amazing and so that's why my wife and I were excited to see the locations in Chicago where we now live. We recently celebrated our 2nd anniversary and I wanted to surprise my wife with a second band to go along with her wedding band. It was a last minute idea and time was not on my side. I located our receipt from our wedding bands and called the Schaumburg location to see if they could help me to locate a matching band. Answering the phone was a nice and cheerful representative named Melinda. She listened to my last minute idea and quickly started searching with the help of a manger named Ricardo. All it took was a couple of back and forth phone calls and a fax and my purchase was complete. And to make my experience even better they had the ring sized and shipped out overnight since I was unable to make it out to their location. All I can say is THANK YOU Robbins Bros., THANK YOU Melinda and Thank YOU Ricardo!! Sincerely Nick

Jennifer says this about Robbins Bros.:
My fiance is in the United States Marines and is deploying to Iraq the beginning of next year. We wanted to get an engagement ring before we left, but couldn't afford much right away. I found a ring I completely adored, but were only financed a small amount. The general manager spoke with us and the credit people and got us the entire amount of the ring financed. We were treated wonderfully and thanks to Robbins Bros. I have an amazing ring that will remind me of the love me and my fiance share the entire time he is in Iraq.

Antonio says this about Robbins Bros.:
Below is a copy of the exact email I sent Dora Stickney, an associate in your Canoga Park Store. Dora was phenomenal and I wanted somebody to know. Dora, Let me start off by saying thank you so very much for not only the assistance you have offered but the enthusiasm and joy in which you have given it. As you are fully aware, the process of buying and engagement ring and in turn proposing is a major life event and you really made it a memorable as well as pleasurable experience. You were able to facilitate the transaction part of the event by competently offering me diamond choices, making me aware of financial options, and clearly laying it all out in front of me in a manner that kept me informed but not overwhelmed. Your talent is that you were able to do this while not diminishing the specialness (for lack of a better word) of the moment. You made the process of buying the ring and in turn planning out the proposal, enjoyable and comfortable while giving me the confidence that everything was going to turn out as wonderfully as I and Lindsay would hope. Thank you for your continued assistance in planning the day of the proposal. I am as fortunate to have been a customer of yours as Robbins Bros. is to have you as an employee. Sincerely, Antonio

Jon says this about Robbins Bros.:
Fantastic! The service we received when picking/looking for our diamond was unlike any other. Even when shelling out tens of thousands of dollars for a car they push you, and treat you like you're nothing but a bag of money. Even though I didn't spend too much here, every customer service rep made me feel like a VIP. I will absolutely do business here again because Robbins Bros. coupled the experience and the comfort that we were looking for in this great moment in our life. Especially thanks to Dora, Audrey and Adam!

Brandon says this about Robbins Bros.:
I was impressed from the moment I walked in. We were greeted by a smiling face and were able to feel right at home. The best part was the private viewing of different diamonds and the knowledgeable salesperson. I wasn't expecting to leave with a ring today but the great customer service and store environment made it happen.

Brian says this about Robbins Bros.:
I had a great experience here at Robbins Bros. they have treated me with a great deal of respect and helped me out with many issues about the ring. Lynette Vannoy was absolutely wonderful, her kindness and wisdom about diamonds helped me choose a ring and a diamond that I felt jumped out at me as "the one". I am glad that I came here and would not go anywhere else. I am overjoyed to finally have the ring but I would not be anywhere if it wasn't for Lynette and all the wonderful workers here. Thank you to all.

jeff says this about Robbins Bros.:
This was my first time buying an engagemant ring. What a great experiance! Laura Johnson was the best! You should give her a raise. Everyone was very friendly & helpful. I will recommend all my friend to visit Robbins Bros. first. Thank you! Jeff Williams

NATHAN says this about Robbins Bros.:
We had a great experience with upgrading our ring. We tried on and looked at many different sizes and settings and were able to find exactly what we were looking for. Lynette was such a wonderful help throughout the entire process. If you want to purchase a diamond, go to Robbins Bros. and they will find you exactly what you are looking for and you can benefit from all their extra services as well.

Steven says this about Robbins Bros.:
Jae Back was......WOW! Jae was extremely knowledgeable on every subject and made me feel very confident that I was making the right decision in my purchase.

Mike says this about Robbins Bros.:
Steve, Shelley and I are both amazed at how easy this experience was. Before we came into your store, we sat in our car and talked about how we were probably going to be pressured and we just had to endure it. Instead, we felt relaxed throughout the entire time. We were asked our comfortablity level in terms of price, and Lynette did a great job keeping us there. We were shown many options, and Lynette listened carefully and narrowed down our choices to what we wanted very quickly. We found the perfect settings for Shelley's engagement ring and wedding band. Then we got to pick out a diamond... what a great experience! We looked at diamonds under the microscope and learned about clarity and cut. When Lynette dicovered we really wanted to see sparkle, she showed us the Echo cut diamonds and we were sold! Then we narrowed down the color and clarity to fit our budget, and are so excited to see our ideas come to life. Knowing we can upgrade at a later time takes away the pressure to do it all right now, since we are already planning a wedding and buying a house. Thank you so much for your professional service. Mike

daniel says this about Robbins Bros.:
I had a great experience and my visit was really smooth. I had no idea what I wanted but with the help of a great sales associate like Lynette, she helped me find the perfect ring to propose with to my girlfriend Julie. Many thanks to Ebony who helped me plan a proposal and she was great at taking my picture and organizing my website. I would tell my family and friends about Robbins Bros.

Brett says this about Robbins Bros.:
From the moment I walked into the store, Lynette took care of me. She is a wonderful employee that obviously loves her job. She is a great asset to your company!

Jose says this about Robbins Bros.:
Wow how should I start? I was super nervous about walking into Robbins Bros. I thought that right of the bat they were only going to talk strictly business yet I was wrong. They made me feel so at home that when I was hungry, they even offered to order food for me. The process was pain free. I loved every moment of it. They made my first experience amazing. I want to thank a WONDERFUL YOUNG LADY, Audrey, who had the PATIENCE with me. We spent 2 hours trying to find a way to propose until finally it was perfect until the last detail!! And even after the proposal she made sure my Fiancee felt at home and special by having the whole store celebrate our engagement. Thank you Audrey!!!

R0CIO says this about Robbins Bros.:
When I decided that it was the time to pop the question, I went to four different places looking for the perfect ring...Robbins Bros. was the best place by far because of their customer service, selection, and quality. The service here is continuous even after the engagement.

MeiLi says this about Robbins Bros.:
Today on 08/07/07, I stopped by Robbins Bros. to have my engagement ring cleaned for the first time. I was helped by a woman named Tara, and I would like to say that she was very friendly and her service was impeccable. She made me feel very welcome there, and I appreciate the way she made the experience enjoyable.

Edgar says this about Robbins Bros.:
I was recently in the Schaumburg store and I never heard of this store before till I was driving past it the other day. So I wanted to go in to check the store out, and when I tell you that I received the most amazing customer service from once I walked in the store till I left out, I never had been in any store where I felt so welcome and wanted, I didn't purchase a ring but I know when that special day comes I will come back to RB because I felt really comfortable in this store and I would recommend it to all MY FRIENDS and Family.... IM glad this place has made its way to the Midwest...

Mary says this about Robbins Bros.:
Thanks for making our engagement so beautiful and special...Many Many Thanks Tom and Mary

Rachel says this about Robbins Bros.:
Mabet Molina and Laura Johnson helped us find the MOST beautiful engagement ring. They were incredibly sweet, and both so helpful. They asked us questions to get to know us as a couple and to help us find exactly what was right for us. I can't wait until there's a Robbins Bros. in Austin!

Mark says this about Robbins Bros.:
I was very impressed with the detail of the shopping experience. I was also impressed with the great customer service and the friendly sales people. All in all I am glad I came and found the perfect ring and would recommend to others to shop here.

Kathie says this about Robbins Bros.:
Recently my daughter-in-law began educating me on the purchasing of quality diamond jewelry. She had given me some basic criteria for choosing a jeweler. I still felt a little intimidated due to our budget constraints, I felt the quality of the jeweler she was referring to probably weren't meant for our price range. After visiting some local Mall jewelers, I was motivated to at least visit some stores that fit into the criteria. I came into Robbins Bros., about 1/2 hour before closing, a young gentleman welcomed me by opening the door. I was introduced to Frieda and she began addressing my issues of quality on a budget. I felt understood and relieved. She brought in Brian Goldstein to further help in my search. It was already closing time, but he seemed enthusiastic and genuinely compassionate about my desire to find "the ring". We looked at several, along the way he answered my battery of question on the four C's. Brian also presented other issues I hadn't considered as our intention was to buy the setting in preparation for "the diamond" to come. I feel he steered me thru some potentially costly mistakes. I felt Brian and I had possibly found what I was looking for, but wanted to bring back my husband. Brian was able to connect with my husband, and engage him in talking about diamonds. Shopping is not my husbands favorite. Brian has been earning our trust and respect thru each step of our selection, and purchase. We are impressed with Robbins Bros. before and after the sale. We feel Brian went above and beyond, and Robbins Bros., gave us the quality we desired. Thank you so much.

Richard says this about Robbins Bros.:
Excellent service, Beautiful ring, and good planning to help me with the proposal. Jae Back is the man... Thank you Robbins Bros. Jae Back and Kellie Clayton

Frank and Frances says this about Robbins Bros.:
Hang on to Angela Lima-Repucci. We purchased a 1.5+ marquise w/platinum band. Her knowledge about diamonds is our reason for buying at Robbins Bros. Excellent customer service and a "true diamond." We'll be back soon to purchase the ring wrap/cover. You can count on it. Sincerely, Frank and Frances

Samantha and James says this about Robbins Bros.:
We had a fantastic experience. We looked arouned at a few different places and none were as impressive as Robbins Bros. Our sales associate was Jae Back and we cannot say enough about him. We feel we bought a ring and made a friend. He is one of the reasons we chose to purchase our ring here instead of elsewhere. I also must say that all the staff here were awesome. Even though they weren't making the sale they still were very kind and went out of their way to make us comfortable. P.S.) Putting the playroom for the children in with the toys and movies was the smartest thing to do for the convenience of your customers. We would never have been able to make a good decision with two children to tend to. Thanks so much for that.

Jose Miguel says this about Robbins Bros.:
The people at Robbins Bros. were very professional and most of all what me and my future fiance liked the most, was the PATIENCE the employees had with me and especially my bride to be LIDIA. She did not feel pressured or overwhelmed at your store.

Adrian says this about Robbins Bros.:
My fiance likes to call me a "man's man," which tends to mean that I prefer a soccer match to a shopping mall. Needless to say, I was not in the best of moods the day we set out to "look" at engagement rings. Besides that, I was ignorant about all things related to rings, diamonds, and getting engaged. Reesa Cooper in your San Diego store took care of the first two. After a 15 minute lesson, I was confident enough to stroll the floor (on my own), and pick out a ring and diamond. My fiance LOVED it! In addition, your Guy's Guide really helped me with some necessary planning, both before and after she accepted my proposal. We have gone back to see Reesa three times for wedding bands, engraving, etc. She is absolutely FANTASTIC, and has made this special time even more special! Thanks, Robbins Brothers.

Christopher says this about Robbins Bros.:
I had an amazing experience. I came in to look at rings with my fiance-to-be, bought the ring that day, and left without her even knowing what happened. Jay Back was my salesman and he was an amazing help.

Wade says this about Robbins Bros.:
I shopped many of the major jewelry outlets in the Houston area, and by a wide margin, I am confident Robbins Bros. is the premier provider of engagement products in the market. A picky shopper, I anticipated a painful process with such a large, personalized purchase. However, the quality and patience Robbins Bros. staff provided was surprisingly excellent, and made the overall event pleasant. I worked with several helpful and friendly staff, and all were anxious to spend time helping to educate me on the quality and workmanship of many ring and diamond options. In addition to the level of service provided, I also feel Robbins Bros. provides a significant pricing value over the competition. I want to provide special recognition to Jae Back, who was determined to find the best product for me, worked quickly within the short time frame I required, and was generally enthusiastic and determined to meet my needs. I would like this opportunity to thank Jae Back and all of the Robbins Bros. staff, who understand the meaning of premier customer service.

Brie says this about Robbins Bros.:
My boyfriend was having trouble finding the perfect gift for my June b-day. A fellow co-worker of his recommended Robbins Bros. for diamond earings, who knew they carried more than just rings. My earings are the most beautiful pair I've seen anywhere and according to my boyfriend the price was very reasonable with the quality. My tip for men out there, Robbins Bros. aren't just about rings but you can still peek for the future!

Christopher says this about Robbins Bros.:
I'm stationed overseas and had a short leave period in order to choose and purchase an engagement ring. Through a request for possible suggestions on this site, you got me in contact with Jenny Strong. Ms. Strong began assisting me via e-mail while I was still overseas so that upon my arrival at her Mission Viejo, Ca store she had just the right selection out for me. I was able to make a selection and purchase the ring all within an hour. Ms. Strong took my hectic schedule into account and accommodated me, by scheduling our appointment on her day off. She even returned the following day (once again her day off) to ensure the sizing and custom posts were to my satisfaction. She was extremely knowledgeable, professional, and a great person to assist me on one of the biggest decisions of my life. Thanks again for your companies commitment to engagement rings and the special meaning they hold. C.M.

Michael says this about Robbins Bros.:
Mike Miller was the coolest and most helpful salesman that I dealt with while ring shopping, and I had been to a lot of places. It was a wonderful experience and I would do the same thing over again if I had the chance. Thanks again!

Maria says this about Robbins Bros.:
Adam was very helpful when we came in looking for a ring. I was nervous at first not knowing a thing about diamonds, but veryone was very friendly and very helpful. It was a very wonderful experience!

Alex says this about Robbins Bros.:
Richard Taylor was in a word - awesome! He was super helpful, super cool, super supportive considering this is one of those special decisions. He is knowledgable, and just a pleasure to deal with. Stephanie was very sweet, and kept me entertained while Richard was running around on my behalf. She new the whole website thing like the back of her hand.

Jeffrey says this about Robbins Bros.:
I have searched almost every major engagement ring store out there from Tiffany to Ethan Allen etc. All had nice rings, but either their rings were over priced or their customer service was less than I would except. I decided to check out Robbins Bros in Mission Viejo. Though I was skeptical because of there slightly odd radio commercials I decided to give Robbins Bros a try. I was immediately impressed with the sales staff. Not one person tried to pressure me into buying a ring. I was helped by Olivia Tagle almost the entire time and I think I came into the store on three separate occasions to "just look." Olivia gave me the same attention and customer service when I was "just looking" as I got the day I came into actually buy the ring. I told Olivia exactly what I was looking for which was a 1ct princess cut with E color and it had to be a certain company that cut the diamond. Olivia told me she would have three diamonds for me to look at within two weeks. Needless to say she kept her word. When I bought the ring everything was done correctly. It was the most simple process; much easier than I had expected which was great. To me one of the major deciding factors that determine where I conduct my business is first and foremost CUSTOMER SERVICE. If its not excellent then I will not come back. The second is quality of the product being sold. Olivia and Robbins Bros in my opinion deserve a A+ in customer service. As far as the ring goes.... I think its simply beautiful. Thank you again Olivia, I will recommend you to anyone. Jeff

Cristian says this about Robbins Bros.:
First of all, let me say that all the hype about your company is justified. From the second I stepped in the store I was greeted with the most warm and sincere welcome. I received grade A service. The people there treated me as if I was million dollar customer, and for a second I really felt like I was (though I wasn't). After I made my purchase I didn't expect anything else, I was happy enough with the service I had received. Though Andrea Watson, a dedicated Robbins Bros. staff member, had other plans. She really went above and beyond her call of duty. Andrea helped me come up with the perfect proposal (no, really it was a PERFECT proposal) and execute it. She even gave me a follow through phone call to see how everything went. It was a life changing day for my fiancee and me, and thanks to Andrea it went without a hitch. I am forever indebted to Andrea and your fabulous company. Thanks a million

Elvis says this about Robbins Bros.:
My experience at Robbins Bros. was great? I was helped by a very friendly representative Laura. She listened to almost all my life story... and was very professional... she treated me very wonderful and I really enjoyed my visit to Robbins Bros. Laura was very interested and cared about my personal choice on the ring I chose. I was not just another customer of hers. Thank you Laura for helping me choose my ring.

david says this about Robbins Bros.:
My experience was very good. Mabet Molina was very helpful.

daniel says this about Robbins Bros.:
My experience at Robbins Bros. was a great experience from start to finish. The customer service is unmatched. The involvement I was given in choosing every part of the ring, makes the experience that much more personal. Laura did an amazing job with her explanation of every aspect of the ring.

frankie says this about Robbins Bros.:
I would like to thank Mabet for her help and patience while assisting us in choosing an engagement and wedding band. You have a great selection of rings.

Casey says this about Robbins Bros.:
I walked into Robbins Bros. completely blind to what a good diamond was. Not to mention that my nerves were jumping out of my chest. But the kind staff helped calm me down pretty quickly and made the trip quite enjoyable. And it really helped that they really listened to me and my concerns. My lack of experience in buying a diamond was remedied with a quick and painless lesson on what "good" and "bad" diamonds were. It actually helped me out quite a bit because I left feeling like I could buy diamonds for any occasion and be confident with my decision. My experience can be summed up with a simple... great! I will definately recommend Robbins Bros. to all my family and friends.

Kendra says this about Robbins Bros.:
My now Fiance Erick and I took a trip to Robins Bros. in Torrance on May 3, 2007!! As you can see I remeber the date because I will never forget the wonderful experience we had there!! We actually live walking distance from the store, so it was a must that it be the first and last place we picked to do engagement ring shopping!! Everyone was so wonderful, and they all had big smiles of joy on there face to have us there. We were so happy to be there!! Our Diamond Consultant Ms. Sulana Vandasal was the most amazing person ever!! She never left our side!! She helped us pick the most "Beautiful" and "Perfect" ring and I actually had tears of joy rolling down my face. She huged me and told me I understand this overwhelming feeling of joy!! I even went back to the store sometime after to tell her how Erick proposed to me!! Erick and I are overjoyed to be apart of the Robins Bros. family!! You guys are our life long jewelers and friends!! With Love, Erick and Kendra Ps....Wedding is June 22, 2008!! :)

Chris says this about Robbins Bros.:
Very Helpful, and fantastic service. At the end when all was said and done, I had the biggest smile, and couldn't have done this anywhere else... thanks.

Andrew says this about Robbins Bros.:
I couldn't have been more impressed with the customer service. From the first day I set foot in the store too this very moment paying for the ring, the staff have bent over backwards to help me every way they can. Mabet was totally knowledgeable and personable, but moreover she helped me think clearly about the choices in diamonds and settings-- she gave me just the reassurance I needed to make the most important purchase of my life. Thanks, Robbins Bros!

Jacob says this about Robbins Bros.:
Just wanted to take a moment to thank your team member Steve for an excellent shopping experience. Steve was extremely helpful in showing my now wife and I wedding bands. I am myself a guest experience executive for a large retailer, and you guys have got it down. It just so happens my mother was there with us that day, and I'll be sending my dad to see Steve very soon for a 30th anniversary present. Every single person I talk to that is looking for engagement/wedding/anniversary rings I tell them to go to Robbins Bros. thanks largely in part to my experience with Steve. I will be back. Thank you.

Carlos says this about Robbins Bros.:
This was our first time at Robbins Bros. and I did not know what to expect. We were warmly greeted at the entrance and were quickly referred to Mabet Molina, the diamond consultant. Mabet was very nice, friendly and helpful and took the time to explain to us what we needed to know about engagement rings and diamonds. She assisted us beyond what I expected from any other store. We are glad we came to Robbins Bros.

luis gustavo says this about Robbins Bros.:
I had a great experience at this place. Service is exelent and Richard explained everithing that I needed to know about it. Also Mabet is a great person. I really reccomend to any one.

Ryan says this about Robbins Bros.:
It was my first time visiting Robbins Bros., or any engagement ring store for that matter. The store was huge and overwhelming. However, a consultant named Mabet Molina came to my rescue, and steered me onto the right path. She showed me a variety of rings, his and hers, based on our likes and dislikes, and that was enough. I was able to single out the perfect engagement ring, and wedding bands, to top it off. Thank You for the wonderful experience.

Linda says this about Robbins Bros.:
Just wanted to drop a line to sya how pleased I am with the service at the Robbins Bros. stores. I've been a customer for 9 years and have enjoyed every visit. Way to go.

Nancy says this about Robbins Bros.:
The minute I walked into Robbins Bros. store in the city of Torrance, I have to say that I was lucky to have gotten Christopher Smith as my sales person for the day. He greeted my friend and I with kindness and a warm smile. Right from the start, my friend and I noticed that Christopher had a wonderful sense of humor! He made us laugh from the beginning until we left the store. I cannot forget his silly jokes and when I think about them, I just laugh all over again. He made my friend and I feel very comfortable. He was very courteous too and offered us a drink of water and later a cup of hot coffee. I truly felt like I was at home. A very sweet and friendly person with a wonderful personality, I felt very comfortable in telling Christopher about the wedding plans that my husband-to-be and I have planned out. I told Christopher that our wedding day is scheduled for August 3rd, 2007 but it will be in Brazil and that I will be leaving in two weeks. Christopher helped me pick out the perfect wedding bands and he was very helpful throughout the entire process. He knew exactly what I wanted and he made sure that I got what I wanted. And since I am leaving in two weeks, he told me that it will be ready just in time before I leave. He knew how important it was for me to have these rings ready and he made every effort to ensure me that they would be ready on time; I will be picking them up next week as a matter of fact. Christopher Smith has a wonderful sense of humor, an amazing personality, an incredible smile, and he is quite the friendly character. It is people like him that make me want to return to Robbins Bros. and make another purchase. It is people like Christopher Smith that makes one's shopping experience worthwhile. He truly made mine an unforgettable and pleasant experience. After being in the store with Christopher, I saw that he really cares deeply for his customers because he goes out of his way to make them happy. He made me happy!

Henry says this about Robbins Bros.:
I wanted to say that Geanene Gordon was spectacular in helping me pick out a ring for my girlfriend/fiancee. I live in Northern California and was on vacation and was able to find the ring I wanted at an awesome price. Geanene did not pressure me to buy the ring right then and there and just got my info and told me to come back when I was ready. I was able to purchase the ring over the phone (using the credit card agreement form) and was going to have someone in Southern CA pick it up for me. However my contact went on vacation earlier than expected and I had to get the ring shipped to me so I could go through with the proposal. Geanene shipped the ring out to me the same night and I received it in time to propose to my girlfriend. It is employees like Geanene that will keep me going back to Robbins Bros. in the future...even if I do have to drive seven hours to their store!

Kalyn says this about Robbins Bros.:
Billy and I met at a very young age. We knew right away that there was something special about each other. We were so young and in love. As the years past we went our seperate ways but not for long!! Once we had grown up a little bit, fate had us meet again. That day we were inseperable. We talked about how we both didn't really want to be in a realtionship. So we were trying t not fall for each other again. It didn't work! We wanted to be together. Why fight it? Right? So we have been toghether for 5 years and this is the sweetest thing Billy has ever done for me. I feel like his princess. Today was amazing!! Real love like ours is timeless, and you made this memory unbelievably happy! Thank you everyone at Robbins Bros. This was an awesome experience!

Danielle says this about Robbins Bros.:
My husband and I would like to extend our sincere thanks to lovely Jennifer at the Canoga Park store for such excellent service on Sunday, May 20, 2007. She warmly greeted us at the door and was extremely knowledgeable, enthusiastic and went the extra mile for us from start to finish! She is an awesome ambassador for your company!!! Sincerely, Mr & Mrs Johnson

Amy says this about Robbins Bros.:
My first Robbins Bros. experience was spur-of-the moment, and I was SO pleased that we decided to come. I was so impressed by the selection of rings, the professional and extensive services that we received from the staff there. There expertise and sense of caring for their customers was so evident. I think anyone from first timers to veterans could gain something from coming here!

Kim says this about Robbins Bros.:
To the Robbins Bros. I would like to tell you about your wonderful staff! I came into your store in Canoga Park and was promptly greeted with lovely smiles by everyone. I immediately became acquainted w/Marilyn who took me under her wings and made a very nervous 15 year bride feel at ease. I was in "looking" for the perfect 15 year 'anniversary' wedding ring upgrade. Marilyn patiently took me around your store and we found several mountings all to my liking. After many nervous and rumbling belly aches, I finally found a mounting I loved. We looked at some lovely center stones and once again Marilyn, and by this time, Lynette all put me at ease. I can't say enough about Marilyn and Lynette. Thank you so much for all your love, help and patience. On my second visit; this time with the husband in tow...........we were again greeted by the front staff and saw Lynette who wave us over. She remembered me without prompt. Lynette worked with my husband, Dennis and I with such love and patience. I again can't say enough kudos to Lynette and Marilyn. ENTER, Rez.......another wonderful person. He sat down with my husband and I and continued to answer all the questions. Rez took care of us with such love!!!!!! We are forever greatful to all your staff. Iris and Jennifer are such lovely ladies........Thank you for all the photos and 'champagne (apple cider).' We kept everyone here after hours and no-one pressured us to hurry up. We love Robbins Bros and all you stand for. Please recognize all the employees that helped us to have a lovely 15 year anniversary. THANK YOU! Kim & Dennis Mestas

Marlene says this about Robbins Bros.:
I hear the radio commercials about RB all the time. I figure it's just a commercial, they can't possibly make buying a ring such a wonderful experience. But your company has totally lived up to its word. My fiance and I were greated by Eric Estrada in the Montclair store. Let me just say that we have never experienced any type of service as the one he provided to us. We couldn't make our decision in one day. Eric voluntarily came in on his day off to accomodate us. He didn't push us to buy a ring we didn't want or couldn't afford, he was so WONDERFUL!!! He is the reason why I send all of my friends and family to RB. Thank You to RB for hiring such a great Sales Associate and most importantly, Thank You to Eric Estrada for making our wedding ring shopping an enjoyable and memorable experience

Julie says this about Robbins Bros.:
Hi. I just visited RB in Torrance to have my ring serviced. Andrea helped me with everything I needed. I wanted to let you know how wonderful she was. She sat down with me and offered me something to drink. She knew I was only in there to get my ring dipped and cleaned, yet she treated me like I was going to spend thousands of dollars. I really appreciate this type of customer service, it really encourages me to come back for future purchases. I will be going in soon for my fiances wedding band and mine. I have no hesitations that this purchase will be with RB. Thank you for the wonderful customer service and making me feel so welcomed!! I will recomend your company to all of my friends and family :)

Nathan says this about Robbins Bros.:
I just wanted to say thanks for the wonderful experience I had shopping for an engagement ring at Robbins Bros. Mark and Ed were awesome and answered every question I had. They made the experience comfortable, fun, and educational. I found the perfect 1 ct. diamond at the perfect price and enjoyed every minute I spent at Robbins Bros. Hey Skip and Steve, give Mark and Ed a raise!! They deserve it.

Clint says this about Robbins Bros.:
Upon walking in I was immediatly greeted by Adam, who was extremely helpful and cheery. Adam then took me around the store to show me all the aspects of Robbins Bros. We took our time looking at rings, Adam explaining to me about the 4 Cs and me learning quite all I needed to know. The experiance was enjoyable and comforting.

Ana says this about Robbins Bros.:
I visited the store in Glendale and I went there with my now fiance and father-in-law to look at some rings and the people there are amazing! Very polite, friendly, patient and they are not pushing you to make a purchase, when you arrive at Robbins Bros. you feel welcomed and in such a happy atmosphere, thank you so much for making our experience there wonderful, many thanks, Ana & Brandon

Kylie says this about Robbins Bros.:
My experience at Robbins Bros. was awesome! The people there are super nice and knowledgeable.

Angelina says this about Robbins Bros.:
I am completely satisfied with my visit to Robbins Bros. I found exactly what I was looking for and Mabeth was sooo patient through the overwhelming decision process. I will recommend Robbins Bros to everyone I know.

Justin says this about Robbins Bros.:
To Whom it may concern, My name is Justin and live in Chatsworth Ca. and always drove by Robbins Bros. with my soon to be fiance and had always wanted to stop to get ideas on engagement rings, but both a little bit hesitant because of presumptions of dealing with pushy sales people that we experianced in every retail mall that we walked by... Our experiance with Robins Bros and Mabet to be specific was the exact anthesis; we had a great experience and were very pleased beyond our expectations with everything as a whole. Thank you Mabet for all your help, you're awesome! Sincerely, Justin and Heather

Sylvia says this about Robbins Bros.:
Jennie Jo Camacho is a great person to have in your store. She gracefully helped my husband and I to have a wonderful experienced at Robbins Bros. She helped us shop for our bands, and continues to be very eager to help with cleaning and other services. She is very customer service oriented and brings quality service to Robbins Bros. customers. We would like to thank her for being an outstanding employee.

Chris says this about Robbins Bros.:
We were recent winners of your $1000.00 shopping spree and just wanted to say THANK YOU!!!! Our friend Cammy at your Fullerton store made us feel very special and we wanted to let you know how much we appreciate it. Couldn't have come at a better time!

Vi says this about Robbins Bros.:
Wonderful experience. Mabet and Lynette really helped us find the ring of our dreams at a price that was reasonable to us. You can't beat the lifetime warranty at Robbins Bros. and the services included. It's truly a one-stop-shop. Even following the purchase of the ring, the wonderful and enthusiastic support staff helped us set up a website for our engagement. Thank you Robbins Bros. ~Josh and Vi

Janice says this about Robbins Bros.:
After 25 years of marriage, buying a diamond at Robbins Bros was a wonderful experience. I would like to especially pass along praises for Mandy Jaques. Mandy started the experience by asking questions and getting a very good feel for what styles, metals, and price range I was seeking. She was personable and I felt no pressure to buy. Mandy made good suggestions based on my preferences. The ESPN lounge, refreshments and overall experience was first rate. Adjustments to the ring to accommodate my stone were made that afternoon. (Amazing) Mandy phoned me when the estimated time for the adjustments was exceeded and offered to deliver the ring. We were scheduled to be at a friend's house for a party. When hearing my disappointment that I would not be able to show off my new ring, Mandy offered to deliver the ring to the friend's house. I have to say there were a number of very impressed people at the party. Having been a sales manager in the banking industry for 15 years, I am a very demanding and critical customer. Mandy exceeded even my exacting standards.

Kyle says this about Robbins Bros.:
I had a general idea of what I wanted but needed some guidance. A young man named Jestin greeted me with a smile and a hand shake. Welcoming me to an impressive showroom of gorgeous rings. I gave him the ideas of what I wanted and he went and pulled several different rings. After changing my mind several times I found the ring I wanted. Before I chose the diamond to place in it, he went over all the different types and cuts with me. To give me a better understanding of what I was looking for. I will definitely tell everyone to come and make a ring purchase from Jestin at the Baybrook location. I'm in management at a Discount Tire Co. store. We strive to provide excellent customer service and an inviting, easy and safe experience to all our customers. I can tell that this company is truly genuine with all their customers. I recommend you give Jestin Bell a well deserved raise. Thanks

Josh says this about Robbins Bros.:
Mabet is extreemly knowledgeable and was able to answer all my questions thorolghly. She is the "superstar" of salesmanship and should be commended on her ability to serve the customer. It was because of her we opted to purchase from Robbins Bros. Thank you for all your help and support!!!

Aaron and Joy says this about Robbins Bros.:
I absolutely love working with Freida to purchase our rings. My fiance had purchased my engagement ring at the Baybrook location. Now we came up with our wedding date and had moved it up to be in March instead of June like planned. Freida stayed after closing to help us get our rings purchased and special ordered to receive in time for our ring ceremony in May. She made the experience so relaxing and fun. We have referred several of our friends that are getting married to Freida and have spoken to Lori Powell. Lori has been communicating with me via email and answering tons of questions for me. We may be heading back to buy a little necklace for my little girl for the ceremony... I thank you thank you thank you for the wonderful experience the knowledgable staff... I will be back!!!!

melisa says this about Robbins Bros.:
As we drove up to Robbins Brothers my heart pounded with excitment thinking this is it we are really doing this, awesome! The service here was absolutely great and exceeded my expectations. There are 2 greeters at the door who welcomed us with a cheerful countenance and eased the nervous excitement. A gentlement, Adam, stepped up to meet us and showed us around the store. He was very patient as we made our round of the entire store. To wrap it up, Lynette pulled me aside to help with all the small details of the wedding approaching as the boys talked business. Overall it was great experience! A warm and welcoming environment.

Mr. & Mrs Reggie says this about Robbins Bros.:
It was a real delight to deal with such a professional sales person such as Richard Patterson. He made us feel very comfortable. He was very helpful in our shopping experience with Robbins Bros. We look forward to shop here in the future and will certainly tell our friends and family about Robbins Bros. Thanks.

derek says this about Robbins Bros.:
I came to Robbins Bros. to get my wife's ring upsized. She insisted on Robbins Bros. for superior quality and technical expertise when having her most cherished peice repaired. We were helped in a fast and friendly manner, in an upbeat environment. Ida was the sales rep who helped us and she did a darned good job, even cleaning the rings that we weren't having repaired. I left feeling great with lots of 'bling" back in my bling bling....and my wife was delighted with her repairs. The jeweler did an awesome job with a very very difficult upsize.....thanx so very much to you and this awesome team!!!!! Robbins Bros...you do great repairs too.

Jonathan says this about Robbins Bros.:
Laura did an awsome job and we made an excellent selection due to her help and knowledge! I will deffinitely recommend for people to come see Laura.

Heather says this about Robbins Bros.:
Dear Robbins Bros., I want to thank you for the wonderful service that was provided by your staff. Both my husband and I had a great experience with your company and will be sure to refer you. Again thank you for making our transition into married life an easy one. Mr.& Mrs. Solares

Alicia says this about Robbins Bros.:
We have had excellent experiences every time we visit Robbins Bros. Mabet Molina was helpful and accomodating-and extremely sweet! We appreciate the service and plan to return for our future needs:)

Louise says this about Robbins Bros.:
Lynette Vannoy helped us today and made a real effort to make sure we were 100% satisfied. She spent a lot of time and was very patient while we made up our minds. After our visit today we are very happy with our purchase and very glad we chose Robbins Bros.

Tania says this about Robbins Bros.:
Our consultant Mabet was very helpful and friendly. Never had a better experience buying jewelry. We definitely would come back and recommend Robbins Bros. to our friends.

Vanessa says this about Robbins Bros.:
Exceptional!!!! This is the only way to describe the customer service that my fiance and I receive every time we walk into the Fullerton Robin's Brothers location. My fiance purchased my engagement ring there so it only made sense to purchase our wedding bands there as well. However, he did not want the typical wedding band that one can find in the display case...he is a huge Superman fan and wanted a ring to show that he is my Superman as well. We worked with Diane Fox to help us design a ring that would make him happy. She was terrific! She showed patience, concern, compassion, and honesty. Having worked as a Customer Service Manager myself I am very aware of the way that I am treated when I am in a place of business. I constantly ask myself "would I hire that person?? Without a doubt I would have Diane as part of my team any day! From making sure that we were comfortable, never letting my coffee be empty, and ensuring that we left satisfied each and every visit she stopped at nothing to make sure that she was doing everything in her power to make our big day special. Thanks Diane...You are the best!

Elga says this about Robbins Bros.:
It was a good experience. Very helpful and knowledgable staff. Great magic tricks. We came in for one ring and walked out with two. Fun staff.

Coleen and Arick says this about Robbins Bros.:
Well, for years I had always heard the radio commercials with Skip & Steve, but until my fiance proposed to me on a friday morning this past December, I never had reason to visit a Robbins Bros... and I must say I was VERY impressed by the level of service that your store provided. Mabet Molina was more than helpful in the way she showed us the wedding bands we eventually selected. We were especially appreciative of the non pushy way in which Mabet helped us decide. I would definately recommend Robbins Bros. to all my friends when the time comes for them to get married. Thank you guys for all the help!

Iliana says this about Robbins Bros.:
Lynette went above and beyond in helping us find my new center dimond. She is kind, helpful and always attended to us with a smile!

Yolanda says this about Robbins Bros.:
I had a really plesant experience. Laura was very informative and patient with me. She made sure I understood the 4C's and that I was shown a variety of selection. I felt comfortable with her and the service I received. What I truly liked, was not feeling the pressure of purchasing a ring at that moment and understanding that it is a huge commitment. I do like that additional service of helping the customer find the perfect way to propose.

Miranda says this about Robbins Bros.:
Very pleasant experience working with Jen and Laura. They were very helpful and courteous. Also the atmosphere was nice.

Thomas says this about Robbins Bros.:
Skip, Steve, and To Whom It May Concern: My wife, Christina, and I wanted to take a few moments to share our recent experience with you. One of my closest of friends had recommended RB to me when I was first shopping for an engagement ring almost 9 years ago. He had told me that he had never experienced the kind of customer service, product quality, and cleanliness in a jewelry store before -- and he was right! I was "wowed" to say the Well, that was almost 9 years ago, and I am proud to say that EVERY piece of jewelry I have purchased for my wife has come from RB!! Her engagement ring, wedding band, wedding day jewelry (as my wedding gift to her), 1st anniversary ring, multiple necklaces, earrings, pearl sets, all leading up to this year's purchase of a right-hand ring AND a new wedding band. I would estimate I've spent approximately $20,000 with RB, and I continue to return for all the same reasons my friend had originally recommended to me. I wanted to comment that EVERY visit to the Fullerton location has led to an experience BEYOND my expectations, not to mention a very happy wife with the beautiful jewelry she's selected. Our recent visit, the first week of January, was no exception -- Cammy was so attentive to us, as this would be our first purchase of a diamond that exceeded 1 carat, set into a beautiful Enchante ring design. Not only did she spend various lengthy times with us, in person and on the phone, however, after our purchase, we arrived home, and my wife wasn't completely satisfied with the quality of diamond (its flaws seen by the eye) as she originally thought she was, and Cammy (I kid you not!!) told her on the phone to come right back to the store that same night so she could look for a new diamond. On this visit, and a previous one, Cammy stayed AFTER closing time to make sure we were satisfied with our experience, and NEVER made us feel rushed or an inconvenience to her or the staff. She loves people, and this shows through time and time again. Because of her, my wife is still talking about HOW MUCH SHE LOVES HER RING, which Cammy was quite instrumental in bringing to fruition! As though this were not enough, I needed Cammy's assistance with special payment arrangements, so my rewards credit card awarded me miles for the purchase, even though it would have to be done in two parts (as it exceeded my available credit line), and Cammy (and Lisa) were pleased to assist me with this while I was in another state on business. I can't say enough good things about this experience, which is truly only characteristic of EVERY visit we've had there since our first. We look forward to doing future business with RB, and just wanted to make sure that others knew what kind of a great job and representation of Skip and Steve Cammy and her staff are in Fullerton, California! Sincerely, Thomas

Margie says this about Robbins Bros.:
Laura was very helpful with the details and very personable. Lynette was also nice and had a great sense of humor.

Clint says this about Robbins Bros.:
I first came to Robbins Bros. in January of 2006 and I have come back on many other visits and I can honestly say that the Canoga Park location has excellent customer service. Everyone is always greeting you and offering their help. It's also a definte plus when they offer me beverages. Lynette Vannoy has been my Diamontologist throughout this entire experience and I couldn't ask for a better sales associate. I have had many questions and concerns, and she always answered them and was very patient with me. With her, I felt no pressure at all. Especially these past couple of weeks, she has been very helpful and attentive. With her, I was able to find the right diamond for my girlfriend. I am glad to have worked with her and look forward to continued relations with her in the future.

Christina says this about Robbins Bros.:
My fiance and I had a wonderful experience at the Dallas store this weekend. We were assisted by Letty, who was fantastic! She was warm, friendly, genuine, and she wasn't pushy in the least. We could tell she truly had our best interests at heart. The store was beautiful, the selection was vast, and everyone was nice, but Letty herself would be the reason I would return. Thank you so much for having such high quality of not only your rings, but also of your staff!!

Jean says this about Robbins Bros.:
The service was EXCELLENT and definitely not what we had expected. We didn't feel pressured or hounded, and we actually felt "special." Mabet Molina was our consultant and she was PHENOMENAL to work with. She definitely made the experience a lot more meaningful, and it was so much easier to become comfortable because of our similar experiences. We would like to thank her for the wonderful service and experience!

George says this about Robbins Bros.:
I want to thank Tanya Stafford for helping me with my engagement. She is amazing. I appreciate the professionalism, attention to detail, patience, knowledge and encouragement. When I brought my girlfriend in to look at diamonds we were clueless and I was nervous. She made us feel at home and she earned my trust quickly. I am an executive running a $50 million dollar company so I am slow to trust and my B.S. meter is always on guard. Tanya Stafford knew what she was talking about, gave me a comfort level and made my girlfriend feel special. I wish I had an employee as perfect as Tanya. She has a windsome personality, a high competence level with her job and well liked by others. I really believed that she was looking out for my best interest and I am a very loyal person in business and in life. She taught Margaret and I everything about diamonds, put up with our many questions and anxieties and in the end deserved the sale. I feel good about the ring and even better about my entire experience with Robbins Bros. I am getting engaged on Valentines Day in New York City and I'll be going into that setting with the confidence of having a great ring in hand. Also as important for me was the fun experience both shopping for the ring and making plans to popping the question. Thanks Robbins Bros.! George

Diamond says this about Robbins Bros.:
I just wanted to commend Antonio Garcia on his great customer service! My fiance and I went to the Fullerton store to fix a problem that had been troubling us with an engagement ring he purchased. I was very nervous about the situation because I didn't know how we would be treated. Antonio took the time with us to see to it that we were highly satisfied customers. He exceeded our expectations in fixing the problem, and I can honestly say I walked out of the store feeling like a huge burden had been lifted. Antonio took the time to listen to our story, which ultimately helped in creating a fair